These are the core values that we leverage each day in all areas of our business. Our goal is to build long-term relationships with our customers, our partners and our team, and these values provide us with a consistent framework to make that happen as our business evolves and grows.
Sure, we make some awesome software products, but our entire team lives by the credo that we are a services company first, focused on delivering the experience and support that will ensure our customers are happy and successful. When you're happy and successful, we're happy and successful.
We have this philosophy in mind when we build our software, but we also have it in mind when we address every other aspect of our business. Our goal is to ensure that every interaction you have with 5000fish is frictionless.
When you give us feedback, small or large, know that it doesn't fall on deaf ears. We actively listen for feedback (even when you don't know you're giving it), and everyone at 5000fish directs that feedback to the right place for review.
When we make decisions internally, the litmus test we use is, "Is this in the best interest of our customers?" If the answer is no, then we come up with a better solution.
We try to let our actions (and our customers) speak for themselves. We treat every customer with the same level of respect, regardless of how big or small the company is, and we don't take ourselves too seriously. We like to have fun, and instead of talking about how great we are, we prefer to demonstrate it consistently.