Your Privacy is Important to 5000fish.
This statement describes the information practices for 5000fish web sites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. As described below, this statement also applies to your offline interactions with 5000fish, such as when you purchase products under a 5000fish licensing or subscription program, or provide information to 5000fish at a trade show or other event.
What Information Do We Keep?
This Privacy Statement applies to all information collected by or submitted to 5000fish, including personal information. “Personal information” is data that reasonably can be used to identify or describe an individual. You do not need to provide us personal information to simply browse our site.
5000fish collects personal information when:
- You make purchases of products or services
- You register products online
- You request support for a 5000fish product
- You request free software downloads
- You create a user account (login user name and password) at 5000fish’s Customer Care Center
- You register for webcasts, seminars and roundtables
- You request information or materials (e.g., whitepapers or newsletters)
- You participate in surveys and evaluations
- You participate in promotions, contests or giveaways
- You apply for a job, submit your resume, or create a candidate profile via 5000fish’s standard, electronic process
- You submit questions or comments to us
This information may be collected during the registration process, on product order forms or in connection with other transactions conducted over the 5000fish web site. 5000fish does not knowingly utilize any deceptive software that surreptitiously installs software, modifies settings, disables protection or collects information from users of its web sites. 5000fish also collects personal information from individuals (with their consent) at conventions, trade shows and expositions.
The Types of Personal Information Collected May Include (but are not limited to):
- Your first and last name
- Your title and your company’s name
- Your work, billing, or other physical address (including street name, name of a city or town, state/province, postal code)
- Your e-mail address
- Your telephone number
- (for job applicants submitting electronic information) your educational background, employment experience, and job interest
- Any other identifier that permits 5000fish to make physical or online contact with you
- Any information that 5000fish collects online from you and maintains in association with your account, such as: (a) your 5000fish username, (b) your 5000fish password, and/or (c) your credit card account information.
Correction/Updating of Personal Information
If you need to make changes to any personally identifiable information submitted to the 5000fish web site, (such as a new email or street address), you may do so on the Customer Profile page.
Use of Your Personal Information
5000fish collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some 5000fish services may send periodic member letters that are considered part of the service. We may also contact you to inform you of other products or services available from 5000fish and its affiliates.
Personal information collected on 5000fish sites and services may be stored and processed in the United States or any other country in which 5000fish or its affiliates, subsidiaries or agents maintain facilities, and by using a 5000fish site or service, you consent to any such transfer of information outside of your country.
Sharing Your Personal Information
5000fish will not sell, rent or lease your personal information to others. 5000fish shares personal information with companies working on our behalf and 5000fish-owned business entities who have a need to know such information in connection with our provision of service to you. 5000fish does not authorize third party providers to use personally identifiable information except for purposes related to the provision of 5000fish products and services. Except as described in this statement, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.
Some 5000fish services may be co-branded and offered in conjunction with another company. If you register for or use such services, both 5000fish and the other company may receive information collected as part of the co-branded services.
If you request something from a 5000fish web site (for example, a product or service, a callback, or specific marketing materials), we will use the information you provide to fulfill your request. To help us do this, we may share information with others, such as 5000fish’s business partners, financial institutions, shipping companies, and postal or government authorities (e.g., Customs authorities) involved in fulfillment. As part of a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
5000fish may also share aggregated demographic and usage information with its partners and advertisers. This aggregated information is not linked to any personal information that can identify any individual person.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on 5000fish; (b) protect and defend the rights or property of 5000fish (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of 5000fish services or members of the public.
Business Or Asset Transfer Sale
In the event of any sale or purchase by 5000fish of any business or the assets of any business, or the merger of 5000fish with another business, customer information generally will be transferred along with other business assets. 5000fish will make reasonable effort to provide notice on its web site and to notify registered users via email to the most recent address provided of any such change in ownership or control of such user’s personal information.
Registration: You must register on the 5000fish web site in order to use certain of the site’s online services and functions, such as ordering. If you just want to browse the site, registration is optional. During registration, you will be required to provide contact information, consisting of an email address, username and password. You can select any username you want, except that your username cannot be an impersonation, the same or confusingly similar to a famous trademark, or be a term that is offensive in any way. You may, but are not obligated to, use your own name. If you do use your own name, you consent to it being passed to others by use of the functions of the web site. 5000fish reserves the right to reject or remove any username that does not meet applicable standards.
Opt-Out Options: 5000fish provides a number of ways for you to ‘opt-out’ of receiving additional information from us about additional products and services we may offer, or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information.
If you do not wish to continue receiving certain marketing materials (e.g., e-mail messages), you can opt-out of receiving these materials by following the unsubscribe instructions provided in the materials. This option does not apply to communications primarily for the purpose of administering orders, contracts, support, product safety warnings, software updates, or other administrative and transactional notices.
Compliance with Children’s Online Privacy Protection Act
5000fish does not collect any personally identifiable information from children under the age of thirteen (13), and such children are not permitted to register on a 5000fish web site or use any functionality for which registration is required.
Your California Privacy Rights
If you are a California resident and request information about how to exercise your third party disclosure choices, send a request to the following email address: email@example.com.
Any dispute, controversy or claim arising out of or relating to 5000fish’s privacy practices that remains unresolved will be referred to and finally determined by arbitration in accordance with the JAMS International Arbitration Rules. The tribunal will consist of three arbitrators. The place of arbitration will be established by the JAMs tribunal. The language to be used in the arbitral proceedings will be English. Judgment upon the award rendered by the arbitrator(s) may be entered by any court having jurisdiction.
To access your information, ask questions about our Privacy Practices, or issue a complaint, contact us at:
2850 W. Horizon Pkwy | Suite 200 | Henderson, NV 89052
ATTN: David Ferguson, President
Phone: +1 855-GET-5000
Fax: + 1 703.991.5935